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LOGGING IN
To log in to the system (or to create an account) please choose the button login on the top. Customer's e-mail is the username.

ADDRESS
The delivery address for each RMA is the address you entered when you signed in. You can change the address for every request before the RMA is closed.

RMA PROCESS
The process has several stages. If a stage has begun or is pending it is marked with . If it has not begun or it is not going to happen it is marked with .
  • Submitted goods, please send to the following address within 20 days:

    Shipping address:

    Serwis Advatus Sp. Z O.O.
    ul. Leona Wyczolkowskiego 10
    44-109 Gliwice


  • Please follow the rule - one RMA request one device.
  • Please send only complete devices (with antennas, cables etc.). Incomplete device is rejected by the manufaturer automatically.
  • Please set the default password when possible.

DISPATCH
Accepted RMAs are dispatched to the customer at our expense. Rejected RMAs are dispatched to the customer at customer's expense.

Please send any suggestions or information about the RMA system to support@advatus.pl.


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